INTRODUCTION & PLATFORM OVERVIEW

This website is operated by Krivo Lifestyle, an online e-commerce business specializing in toys, games, and children’s educational products.
All references to “Krivo,” “we,” “us,” or “our” refer exclusively to Krivo Toys as the operator of this platform.The website functions as a digital retail store offering products for online purchase.By accessing or using this website, you acknowledge that you are interacting with an official commercial service.These Terms govern all use of the website, including browsing, purchasing, and customer communication.Use of the website constitutes a legally binding agreement between the user and Krivo.
These Terms apply to all users including customers, visitors, vendors, and third-party users.If you do not agree with any part of these Terms, you must stop using the website immediately.Continued use of the website indicates full acceptance of all Terms and future updates.Krivo reserves the right to modify or update these Terms at any time without individual notice.All updates become effective immediately upon posting on the website.It is the user’s responsibility to review Terms regularly for changes.New features, services, or tools added to the website automatically fall under these Terms.The website is intended solely for lawful consumer purchasing purposes.Commercial misuse of the platform is strictly prohibited.We may suspend, modify, or discontinue services without prior notice.We do not guarantee uninterrupted or error-free website access.Temporary downtime may occur due to maintenance or technical issues.These Terms replace all prior agreements or communications.All legal interpretation shall follow applicable jurisdiction laws.

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ELIGIBILITY & ACCOUNT RESPONSIBILITY

Users must meet the legal age of majority in their country to use this website.Minors may use the platform only under supervision of a parent or guardian.Users confirm that all information provided during registration is accurate and truthful.Creating false identities or impersonating others is strictly prohibited.Each user is allowed only one account unless explicitly permitted otherwise.Account sharing with unauthorized persons is not allowed under any condition.Users are fully responsible for maintaining confidentiality of login credentials.All actions performed under an account are the responsibility of the account holder.Krivo is not liable for damages caused by unauthorized account access.Users must immediately report any suspicious or unauthorized activity.We reserve the right to suspend or terminate accounts at any time.Accounts involved in fraud or abuse may be permanently banned.Users must comply with all applicable local and international laws.Providing false contact information may result in account termination.We may request identity verification at any time for security purposes.Accounts may be restricted if suspicious behavior is detected.Users must not attempt to bypass security systems or protections.Failure to protect account credentials may result in liability.Krivo retains full authority over account approval and suspension.
Use of the website confirms acceptance of these conditions.

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PRODUCT INFORMATION & AVAILABILITY

Krivo sells toys, educational kits, and recreational children’s products online.Product descriptions are provided for general information and may not be fully exhaustive.Product images are illustrative and may differ from actual delivered items.Color, design, or packaging variations may occur due to manufacturing processes.We do not guarantee exact visual matching between images and physical products.Product availability is subject to stock and may change without notice.We may discontinue or replace products at any time without liability.Product descriptions may be updated or corrected when necessary.Errors in product information may occur and will be corrected promptly.Krivo is not responsible for reliance on outdated or incorrect product details.Safety age recommendations must always be strictly followed by users.Products are intended for personal consumer use unless stated otherwise.Parental supervision is required for children using toys or play items.Misuse of products is entirely at the user’s own risk.We may limit purchase quantities per customer to ensure fair access.Promotional products may be subject to limited-time availability.Packaging may differ depending on supplier or production batch.We reserve the right to refuse or cancel product listings.All product offers are non-binding until confirmed at checkout.Final availability is confirmed only after successful order processing.

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PRICING & PAYMENT TERMS

All prices displayed are listed in the applicable currency and may include or exclude taxes.Prices are subject to change at any time without prior notice.Final price payable is confirmed at checkout before payment completion.We are not responsible for typographical or system pricing errors.Discounts, promotions, and offers may be changed or withdrawn at any time.Only payment methods listed at checkout are accepted for transactions.Full payment is required before order processing begins.Orders with failed payments are automatically canceled without notice. Krivo does not store complete credit card or payment details.Payments are processed securely through third-party payment providers.Users are responsible for ensuring sufficient funds for transactions.Chargebacks or payment disputes may result in account suspension.Taxes or import duties may apply depending on the customer’s region.Currency conversion fees may apply for international transactions.Discount codes must be used according to their stated conditions.Misuse of coupons or promotional codes may lead to order cancellation.We reserve the right to refuse suspicious or high-risk transactions.Payment confirmation does not guarantee product availability.Refunds are handled according to our refund policy.All payments are subject to fraud detection and verification checks.

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ORDER ACCEPTANCE & CANCELLATION

All orders placed on the website are subject to acceptance by Krivo.We reserve the right to refuse or cancel any order at our discretion.Order confirmation emails do not guarantee final order fulfillment.Orders may be canceled due to stock issues or pricing errors.We may limit quantities per customer or household to ensure fairness.Fraudulent or suspicious orders will be rejected automatically.Orders with false or incomplete information may be canceled.We may verify identity before processing high-risk orders.Order processing may be delayed during verification procedures.Partial fulfillment may occur depending on product availability.Customers will be notified of cancellations where applicable.Krivo is not liable for any loss resulting from order cancellation.Bulk or reseller orders may be restricted or refused.Orders are considered accepted only after dispatch.We may refuse service without providing justification.Repeated cancellations may result in account restrictions.Orders cannot be transferred once placed.Changes must be requested before shipment.Krivo retains full authority over all order decisions.All disputes are governed by these Terms.

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SHIPPING & DELIVERY

Krivo delivers products to selected regions listed on the website.Delivery times are estimated and not guaranteed.Delays may occur due to courier, customs, or external factors.
Customers must provide accurate shipping details during checkout.Incorrect addresses may result in failed or delayed delivery.We are not responsible for delays caused by third-party couriers.Shipping fees are displayed at checkout and are non-refundable.Risk transfers to customer once the order is dispatched.Tracking details will be provided when available.Delivery times vary depending on location and logistics conditions.Customs duties or import taxes are the responsibility of the customer.We are not responsible for customs delays or seizures.Failed deliveries may incur additional shipping charges.Re-delivery requests may require additional payment.We reserve the right to change shipping providers at any time.Partial shipments may occur for multi-item orders.Delivery confirmation may be required upon receipt.Lost shipments will be investigated with courier partners.We are not liable for delays caused by force majeure events.All shipping policies may be updated without notice.

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RETURNS & REFUNDS

Return requests must be made within the specified return period.Items must be unused, undamaged, and in original packaging.Certain items may be non-returnable for hygiene or safety reasons.Refunds are processed only after inspection and approval.Shipping costs are non-refundable unless otherwise stated.Damaged items must be reported immediately upon receipt.We reserve the right to reject return requests.Refund processing times may vary depending on payment provider.Proof of purchase is required for all returns.Clearance or sale items are final and non-refundable.Incorrect or incomplete returns will not be accepted.We may offer replacements instead of refunds where applicable.Refunds are issued via the original payment method.Return shipping costs may be borne by the customer.
Fraudulent return claims will be rejected.Refund value may be adjusted after inspection.Exchanges depend on product availability.Return approval must be obtained before shipping items back.Krivo holds final decision authority on all returns.All return policies are subject to change.

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USER CONDUCT & RESTRICTIONS

Users must interact respectfully with the platform and staff.Any abusive, harmful, or illegal activity is strictly prohibited.
Spam, phishing, or fraudulent actions are not allowed.Users must not upload malicious software or harmful code.Misrepresentation or impersonation is strictly forbidden.Intellectual property rights must be respected at all times.Unauthorized access attempts are prohibited.Fake reviews or misleading content are not allowed. Data scraping or extraction is strictly forbidden.Harassment of staff or users is not tolerated.Users must not disrupt platform operations.Illegal transactions or activities are prohibited.Offensive or discriminatory behavior is not allowed.Violation of rules may result in permanent bans.Accounts may be monitored for compliance.We reserve the right to report illegal activity.Content violations may be removed without notice.Users are responsible for their actions on the platform.Legal action may be taken for severe violations.Compliance with rules is mandatory for all users.

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INTELLECTUAL PROPERTY RIGHTS

All website content is owned or licensed by Krivo. This includes text, images, designs, logos, and branding materials.Users are prohibited from copying or reproducing content.
Unauthorized use of intellectual property is strictly forbidden.Trademarks and branding are legally protected.Content may not be reused for commercial purposes.Downloading content for resale is prohibited.Users cannot claim ownership of any website materials.Violation of intellectual property rights may result in legal action.Permission is required for any external use of content.Third-party intellectual property is also protected.All rights remain exclusively with Krivo.Content may be updated or modified anytime.
Users must respect copyright laws at all times.Legal enforcement may be pursued for violations.Misuse of branding is strictly prohibited.All materials are protected under applicable laws.No license is granted unless explicitly stated.Intellectual rights survive termination of use.Krivo retains full ownership of all content.

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LIMITATION OF LIABILITY

Krivo is not liable for any indirect or consequential damages.Use of the website is entirely at the user’s own risk.We do not guarantee uninterrupted or error-free service.Technical issues may occur and are not our responsibility.We are not liable for data loss or corruption.Third-party actions are outside our responsibility.Product misuse is solely the responsibility of the user.Delivery delays are not our liability.We are not responsible for financial losses caused by use.No warranty is provided unless explicitly stated.Service interruptions may occur without notice.Users assume full responsibility for website usage.We are not liable for external service failures.Force majeure events exempt us from liability.Refunds may be the only remedy in disputes.Legal limitations apply to all claims.We are not responsible for courier or shipping failures.No liability applies for indirect damages.Users agree to these limitations by using the site.All liability terms are legally binding.

PRIVACY POLICY

Krivo Toys is committed to protecting the privacy and personal data of all users who interact with our website. Any personal information collected through our platform, including but not limited to names, contact details, shipping addresses, and payment-related metadata, is processed strictly for the purpose of order fulfillment, customer support, and service improvement. We ensure that all data is collected lawfully, fairly, and transparently in accordance with applicable data protection regulations. Personal data is securely stored and protected against unauthorized access, alteration, disclosure, or destruction using appropriate technical and organizational measures. We do not sell, rent, or trade personal information to third parties under any circumstances. However, limited data may be shared with trusted service providers such as payment processors, shipping carriers, and technical infrastructure providers solely for operational purposes. Users acknowledge that third-party services integrated into the checkout and delivery process may have their own privacy policies, which are separate from ours. Cookies and similar tracking technologies may be used to enhance user experience, analyze traffic patterns, and improve website functionality. Users may manage or disable cookies through their browser settings, although this may affect website performance. We may retain personal data for as long as necessary to fulfill legal, operational, and contractual obligations. Users have the right to request access, correction, or deletion of their personal data, subject to legal and regulatory requirements. Any request regarding personal data must be submitted through official contact channels. In the event of a data breach, we will take immediate corrective actions and notify affected users where required by law. By using our website, users consent to the collection and use of their data as outlined in this policy. This Privacy Policy may be updated periodically, and continued use of the website constitutes acceptance of any changes.

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THIRD-PARTY SERVICES

Krivo may integrate or rely on third-party services to operate certain functions of the website, including but not limited to payment gateways, shipping providers, analytics tools, hosting services, and marketing platforms. These third-party services operate independently from Krivo and are governed by their own terms, conditions, and privacy policies. While we carefully select reliable partners, we do not control, monitor, or guarantee the performance, security, or practices of these external providers. Users acknowledge that any interaction with third-party services is at their own discretion and risk. Krivo shall not be held responsible for any loss, damage, or inconvenience caused by third-party systems, including payment failures, delivery delays, data handling practices, or service interruptions. External links or integrations provided on the website are included for convenience only and do not constitute endorsement or approval. Users are encouraged to review the policies of any third-party service before engaging with them. Any disputes arising from third-party services must be resolved directly with the respective provider. Krivo disclaims all liability associated with external platforms and services to the fullest extent permitted by law. The use of third-party systems is considered an integral part of website functionality, and continued use of the website indicates acceptance of such integrations.

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TERMINATION

Krivo reserves the right to suspend, restrict, or permanently terminate a user’s access to the website or services at any time, with or without prior notice, if we determine that the user has violated these Terms, engaged in fraudulent activity, or misused the platform in any manner. Termination may also occur due to security concerns, legal compliance requirements, or operational decisions made at our sole discretion. Upon termination, the user’s right to access the website and use its services will immediately cease, although certain obligations incurred prior to termination, including payment obligations or liability provisions, may continue to remain in effect. Users may also voluntarily terminate their account by discontinuing use of the website or requesting account deletion through official communication channels. Krivo is not obligated to restore access once an account has been terminated due to policy violations. We may also retain certain records or data after termination as required for legal, regulatory, or operational purposes. Termination of access does not limit Krivo’s right to pursue legal remedies in case of serious violations. All provisions that are intended to survive termination, including intellectual property, liability limitations, and indemnification, shall remain fully enforceable.

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GOVERNING LAW (NETHERLANDS)

These Terms and all matters arising from or related to the use of the Krivo website shall be governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict of law principles. By using this website, users agree that any disputes, claims, or legal proceedings arising from these Terms shall fall under the exclusive jurisdiction of the courts located within the Netherlands. Users expressly consent to submit to this jurisdiction for the resolution of any legal matter related to the use of the website or services. Where applicable, local consumer protection laws may also apply in addition to Dutch law, but shall not override the governing framework established herein. Krivo operates under compliance with relevant Dutch and European Union regulations, including applicable e-commerce and consumer protection laws. Any dispute resolution process shall first attempt informal negotiation before escalation to legal proceedings. If any part of this jurisdiction clause is deemed unenforceable, the remaining provisions shall continue in full effect. Continued use of the website constitutes acceptance of this governing law clause.

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INDEMNIFICATION

Users agree to fully indemnify, defend, and hold harmless Krivo Toys, its owners, affiliates, employees, partners, contractors, and service providers from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from their use of the website, violation of these Terms, or infringement of any rights of a third party. This indemnification obligation applies to any misuse of the platform, fraudulent activity, breach of security, or violation of applicable laws committed by the user. Users also agree to indemnify Krivo against any claims arising from content they submit, post, or transmit through the platform. Krivo reserves the right to assume exclusive defense and control of any matter subject to indemnification, in which case the user agrees to cooperate fully with such defense. This indemnification obligation shall survive termination of the user’s access to the website or services. Failure to comply with indemnification obligations may result in legal action to recover damages and associated costs.

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SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be deemed severed from the remaining Terms without affecting the validity or enforceability of the remaining provisions. The invalid or unenforceable portion shall be interpreted in a manner that best reflects the original intent of the parties to the greatest extent permitted by law. The remaining provisions shall continue in full force and effect as if the invalid provision had never been included. This ensures the continuity and enforceability of the agreement in its entirety. No waiver of any provision shall be interpreted as a waiver of any other provision. Krivo retains the right to replace or modify any invalid clause with a legally valid alternative that achieves similar intent.

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CONTACT INFORMATION

For any questions, concerns, complaints, or legal inquiries regarding these Terms, users may contact Krivo Toys through the official communication channels provided on the website. All correspondence should include sufficient detail to allow proper identification and handling of the issue. We aim to respond to inquiries within a reasonable timeframe, depending on the nature and complexity of the request. Customer support is available to assist with order-related issues, product inquiries, and general service information. Legal notices must be submitted through officially recognized communication methods only. Krivo reserves the right to disregard incomplete, abusive, or irrelevant communications. By contacting us, users agree that all communications may be recorded and stored for quality assurance and legal compliance purposes. Continued use of the website confirms acceptance of this contact framework.